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Digital Transformation In Retail Banking

Published by Hewlett Packard Enterprise (HPE)

The rise of digital online only banks and the growing threat from Big Tech as they expand their footprint in retail banking is imposing competitive pressures on traditional brick and mortar retail banking institutions. Big Tech has been launching banking products such as; a credit card from Amazon in partnership with Synchrony Financial, an e-money license from Lithuania for Google that extends Google Pay capabilities across the European Union, a digital currency called Libra from Facebook, and Apple Card from Apple and Goldman Sachs.

Amidst the COVID-19 pandemic and an uncertain economic environment, retail banks are expected to ensure business continuity, accelerate efficiency programs and reduce technology & operating costs across thousands of brick and mortar banking centers while simplifying and transforming the user experience with high tech, high touch digital channel engagement.

In this white paper we review transformative digital use cases with a business and customer-centric focus, supported by Aruba, a Hewlett Packard Enterprise company.

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Related Categories IT Management & Strategy , Big Data, Business Intelligence (BI), Data Warehousing, BYOD, Consumerization of IT, Cloud Computing, Compliance, Content Management Systems (CMS), Data management, Enterprise Resource Planning (ERP), Finance & Finance Management, Infrastructure Management, Data Centers, Service Level Management, Business Process Management, Virtualization, Service Management, Project Management, Collaboration