Business Intelligence (BI)

Beyond the PowerPoint Deck: Four Tips to Empower your Reps with Better, Smarter, Content

Thismoment’s sales enablement platform, Content Cloud, is a powerful way to engage with customers in an authentic way. With a sales enablement tool...

On the Path to Agility

Driven by a need for greater agility, a majority of organizations say they are embracing bimodal IT. This approach adjusts IT into two distinct...

Best Practices in the Call Center: A Customer Touch-Point Methodology

One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead,...

Online insurance company automates response

As an online insurance company, online interaction with policy holders via Web portal and email is “mission-critical”. This whitepaper...

Effect of UPS on System Availability

This white paper explains how system availability and uptime are affected by AC power outages and provides quantitative data regarding uptime in real-world...

Workday Human Capital Management Suite

Modern businesses operate in highly competitive, complex global environments. An organisation must thoroughly understand its global workforce in order...

Manage Your Business in the Moment

The world moves faster than ever, bringing with it unpredictable challenges and unprecedented opportunities. Sage helps companies manage...

Smarter Policy Implementation – Enabled by IT

The latest IT tools and techniques can bring benefit to policy implementation in Government, as well as to administration and operations. This new...

Best Practices: Employer Branding - Five Tips to Make Your Career Site Your #1 Recruiting Asset

A poor user experience on your career site negatively impacts your employer brand and greatly reduces the chance that people will fill out an application....

Alinean Whitepaper: Lower the Total Cost of Ownership

IT organizations are continuing to face unprecedented years of economic pressure to lower costs while meeting and/or improving business service levels....

Unshackling Online Meetings for Business Users

For many business users, much of their interaction with clients and prospects is often via online meetings. But too often technology solutions get in the...

5 ways to meet today's data management challenges with a single platform

IT professionals know the word kludge all too well, having experienced the painful inefficiencies that occur when multiple point products are cobbled...

Chaos, Relativity And Other CRM Theories

The first challenge for most business is in defining where CRM sits within the organisation, who has control or responsibility and which theories underpin...

Etsy: Powering The World’s Handmade Marketplace

It’s not an exaggeration to say that Etsy has revolutionized the world of independent creative businesses. The ecommerce site that launched...

IT Management / Business Intelligence (BI)

Beyond the PowerPoint Deck: Four Tips to Empower your Reps with Better, Smarter, Content

On the Path to Agility

Best Practices in the Call Center: A Customer Touch-Point Methodology

Online insurance company automates response

Effect of UPS on System Availability

Workday Human Capital Management Suite

Manage Your Business in the Moment

Smarter Policy Implementation – Enabled by IT

Best Practices: Employer Branding - Five Tips to Make Your Career Site Your #1 Recruiting Asset

Alinean Whitepaper: Lower the Total Cost of Ownership

Unshackling Online Meetings for Business Users

5 ways to meet today's data management challenges with a single platform

Chaos, Relativity And Other CRM Theories

Etsy: Powering The World’s Handmade Marketplace

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