Telecommunications Whitepapers

Published: Jan 09, 2023

3 Keys to Successful AI and ML: Democratized, operationalized, responsible AI and ML outcomes

How to succeed with artificial intelligence and machine learning A growing number of companies, from emerging startups to established enterprises,...

Published: Dec 20, 2022

Customer Experience: Best practices for connecting customer service resources

Delivering great customer experience—and fixing issues before customers even know there’s a problem—goes far beyond just your contact...

Published: Mar 09, 2023

Red Hat Satellite Helps Enterprise Organizations Optimize Infrastructure with Automation Tools

Digital applications and digital transformation are driving IT infrastructure and operations teams to deliver business-critical services for customers...

Published: Dec 20, 2022

The Book of Knowledge - HA&LC

Gartner predicts that 65% of all app development activity will take place on low-code platforms by 2024. That’s because a feature-rich, low-code...

Published: Feb 24, 2023

Two-Factor Authentication Evaluation Guide

In this guide, you will learn how to evaluate a solution based on: Security Impact - Does the solution reduce risks, and can it provide visibility...

Published: Dec 20, 2022

Power of the platform: Accelerating business outcomes across the enterprise with a single digital foundation

Many businesses start their digital transformation journey by making changes to just one or two departments or teams, in a siloed way. But the real magic...

Published: Dec 20, 2022

Deliver resilient technology service operations that delight employees.

When IT is held back by silos, progress grinds to a halt. Between expensive legacy systems that don’t offer much visibility and your IT teams spending...

Published: Jan 27, 2023

The Definitive Guide – Replace Google Analytics

This guide gives you the breakdown on warehouse-first analytics, why it’s the trustworthy, efficient, and scalable solution over Google Analytics,...

Published: Dec 20, 2022

Report: Forrester TEI for CSM

To deliver effortless, end-to-end customer experience every time, all parts of your organisation need to work together, across the front, middle and back...

Published: Feb 09, 2023

Modernize application delivery with cloud services

The pace of digital transformation is accelerating as businesses adapt to changing customer expectations. Today’s organizations are under pressure...

Published: Feb 09, 2023

Empowering Developers Through Cloud Services

The enterprise is under tremendous pressure when it comes to modern application deployment. The industry faces a shortage of developers while seeing a...

Published: Dec 20, 2022

Automation for Service Operations

As speed is vital in creating and taking opportunities, you can get ahead by automating the way work gets done—across your entire enterprise. Get...

Published: Nov 11, 2022

What is usage data and how do businesses use it?

What exactly is usage data? How does it relate to subscriptions and billing? Why is processing usage data for business systems so challenging? The...

Published: Feb 17, 2023

Cloud Data Security 2023 Report by ESG, a division of TechTarget

"…More than half (59%) of respondents believe that more than 30% of their organization’s sensitive data residing in IaaS and PaaS environments...

Telecommunications

3 Keys to Successful AI and ML: Democratized, operationalized, responsible AI and ML outcomes

Customer Experience: Best practices for connecting customer service resources

Red Hat Satellite Helps Enterprise Organizations Optimize Infrastructure with Automation Tools

The Book of Knowledge - HA&LC

Two-Factor Authentication Evaluation Guide

Power of the platform: Accelerating business outcomes across the enterprise with a single digital foundation

Deliver resilient technology service operations that delight employees.

The Definitive Guide – Replace Google Analytics

Report: Forrester TEI for CSM

Modernize application delivery with cloud services

Empowering Developers Through Cloud Services

Automation for Service Operations

What is usage data and how do businesses use it?

Cloud Data Security 2023 Report by ESG, a division of TechTarget

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